Refund policy

 

Returns & Refunds Policy

Your satisfaction is important to us.

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos of the issue.

If approved, we'll offer one of the following:

  • A replacement
  • A full refund
  • Store credit

Due to the nature of baby hygiene products, we CANNOT ACCEPT returns on used or opened items for health and safety reasons thus will result in NOT GETTING A REFUND.

Orders cannot be canceled once they have been shipped.

 

Lost or Delayed Packages

If your package appears delayed, please allow a few extra business days before contacting us.

If your tracking shows delivered but you have not received your package, please first check:

  • Around your property
  • With neighbors
  • With your local carrier

If you still cannot locate it, contact us and we'll do our best to assist.